Episode 78 — Growing a Brand Online with Scott Aaron

Social media expert recording video content

In a digital world overflowing with noise, algorithms, and automation, authenticity has become the rarest—and most valuable—currency of all. In this deeply insightful episode of The Prospecting Show, Dr. Connor Robertson sits down with Scott Aaron, a globally recognized business coach and social media strategist, to explore how entrepreneurs can grow a genuine and profitable brand online without sacrificing their humanity.

Scott’s story is one that many entrepreneurs can relate to: he didn’t start with a blueprint for online success. Instead, he built one through trial, persistence, and a genuine desire to connect. “When I first started,” Scott recalls, “I didn’t have a big audience, fancy tools, or viral videos. What I had was a story—and that story became my brand.”

Dr. Robertson opens the conversation by asking what Scott believes most entrepreneurs get wrong about online branding. “They think branding is about logos and colors,” Scott says. “But branding is about emotion. It’s about how people feel when they interact with you online.”

That point echoes Maria Topliff’s Entrepreneurial Highlight (listen here), where Maria emphasized that emotion and empathy drive customer loyalty more than marketing tactics. Like Maria, Scott insists that digital strategy must always start with human strategy.

Scott’s formula for building a brand online is simple but powerful:

  1. Connect Consistently – “You can’t grow a network you don’t nurture.”
  2. Communicate Clearly – “Your message must be simple enough for a stranger to understand.”
  3. Convert Authentically – “Sales happen when people trust you, not when you pressure them.”

This framework—connection, communication, conversion—became the foundation for his global coaching practice and bestselling book. Scott’s philosophy resonates deeply with today’s entrepreneurs who are tired of chasing vanity metrics and ready to build something real.

Dr. Robertson points out that Scott’s approach contrasts sharply with the hyper-tactical, automation-heavy marketing seen across social platforms. “Automation has its place,” Scott agrees, “but people buy from people. You can’t outsource authenticity.”

This aligns with Patient Rhino’s Entrepreneurial Highlight (listen here), where the founders built their agency by prioritizing human relationships over algorithms. Both stories share a truth that many overlook: the best marketing is still conversation.

Scott dives into his early days on LinkedIn, a platform he calls “the most underutilized relationship engine in business.” While many use it as a digital résumé, Scott saw something different—a place to build trust at scale. He began reaching out to prospects one by one, offering value before asking for anything in return. “I built relationships instead of lists,” he says. “And the results followed naturally.”

Dr. Robertson draws a connection to David Getsinger & James Viola’s B2B Sales on LinkedIn (listen here), where strategic networking turned conversations into contracts. Both episodes illustrate how meaningful connection still outperforms cold automation.

Scott also discusses the psychological side of social media. “Every post you make is either building trust or breaking it,” he says. “People can sense when you’re trying too hard, being fake, or chasing likes.” Instead, he teaches entrepreneurs to focus on consistency over perfection. “It’s not about going viral—it’s about being visible every day.”

This insight ties directly into A Podcast a Day with Chiropractors with Jim Chester (listen here), where daily consistency led to exponential exposure. Both Jim and Scott prove that frequency and authenticity can outperform big budgets and ad spend.

When asked how entrepreneurs can differentiate themselves in crowded markets, Scott emphasizes storytelling. “The most powerful story is the one only you can tell,” he says. “Your failures, lessons, and values—that’s your competitive edge.”

Dr. Robertson connects this to John Donovan’s Entrepreneurial Highlight (listen here), where perseverance and storytelling built trust among teams and customers alike. Both leaders prove that vulnerability, when paired with vision, creates unbreakable loyalty.

Scott’s strategy for digital branding rests on what he calls The Three Pillars of Presence:

  1. Clarity – Know exactly who you serve and how you help.
  2. Consistency – Show up every day with the same energy and values.
  3. Community – Engage deeply with the people who engage with you.

“Most people want a million followers,” Scott says, “but what they really need is 100 people who care.” This human-centered approach has helped thousands of professionals use social media as a platform for impact, not just income.

Dr. Robertson draws another link to Faris Ghani’s Entrepreneurial Highlight (listen here), where purpose and patience defined success. Both Scott and Faris operate with a long-game mindset: build slowly, serve deeply, and scale sustainably.

As the conversation continues, Scott reveals a counterintuitive truth: “The less you sell, the more you’ll sell.” He explains that the modern customer doesn’t want to be convinced—they want to be understood. “If you listen more than you pitch, your brand becomes magnetic.”

This message echoes Khanita Suvarnasuddhi’s How to Unplug from the Modern World Through Chinese Medicine (listen here), where presence and mindfulness became tools for better communication. Scott takes that same mindfulness into digital marketing, teaching entrepreneurs to slow down and connect with purpose.

Dr. Robertson asks Scott about his personal habits for success. “My number one rule? Protect your morning,” Scott says. He starts each day with exercise, gratitude, and writing. “Social media can drain you if you don’t anchor yourself first. I create before I consume.”

That approach connects with Richard Zapp’s Entrepreneurial Highlight (listen here), where Richard emphasized self-leadership and structure as the foundation for high performance. Both men prove that intentional routines create professional resilience.

Scott and Dr. Robertson then discuss the future of online branding. As AI and automation continue to shape the digital landscape, Scott believes the winners will be those who double down on human touch. “You can’t automate empathy,” he says. “No matter how advanced technology gets, people will always crave authenticity.”

That prediction aligns with Buddy Hobart’s The Future of Consulting (listen here), where mentorship and connection were identified as timeless skills in an evolving world.

As the episode nears its close, Scott offers his Five Non-Negotiables for Growing a Brand Online:

  1. Engage daily. Consistency creates trust.
  2. Serve before selling. Value builds reciprocity.
  3. Tell real stories. Authenticity outperforms advertising.
  4. Respond to comments and messages. Every reply builds a connection.
  5. Stay in integrity. Your reputation is your real ROI.

Dr. Robertson summarizes the conversation by saying, “Scott Aaron reminds us that building a brand isn’t about chasing followers—it’s about creating impact. When you lead with authenticity, algorithms become irrelevant.”

For listeners who want to explore more episodes that expand on these principles, check out Patient Rhino’s Entrepreneurial Highlight, David Getsinger & James Viola on LinkedIn Sales, and John Donovan’s Entrepreneurial Highlight—all available at drconnorrobertson.com. Each episode builds on the same foundation: connection, integrity, and execution.

Dr. Robertson closes with a reflection that captures the essence of Scott’s philosophy: “Your digital presence is your modern handshake. Make it honest, make it human, and make it count.”